Terms of Service for Qosor Perfumes

Effective Date: 

Welcome to Qosor Perfumes! By accessing or using our website, purchasing products, or engaging with our services in-store, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the services of Qosor Perfumes, including visiting our website, purchasing products, or interacting with our staff, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies or guidelines that apply to the use of our website and services.

2. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website or services after such changes constitutes your acceptance of the new terms.

3. Product Information and Availability

• Product Descriptions: We make every effort to ensure that the descriptions and images of our products are accurate. However, we cannot guarantee that all product descriptions, images, or prices are free from errors.
• Product Availability: All products are subject to availability. In the event that a product is out of stock or unavailable, we will inform you at the earliest opportunity and may offer alternatives or process a refund as applicable.
• Pricing: Prices for products on our website are displayed in AED (United Arab Emirates Dirham) and are subject to change without notice. Prices may differ between the website and in-store purchases.

4. Ordering and Payment

• Order Acceptance: All orders placed on our website are subject to acceptance. We may refuse or cancel orders at our discretion, particularly if there are issues with payment processing or availability.
• Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment gateways. All payments are processed securely.
• Billing Information: You are responsible for providing accurate and complete billing information, including your shipping address. By submitting an order, you authorize us to charge your selected payment method.

5. Shipping and Delivery

• Delivery Times: We strive to process and ship orders promptly. Delivery times will depend on your location and the shipping method you select at checkout. We are not responsible for delays caused by third-party shipping providers.
• Shipping Charges: Shipping costs will be calculated during checkout and added to your total order amount.
• Customs and Import Taxes: For international orders, you may be responsible for any additional customs duties, taxes, or fees imposed by your country. Please check with your local customs authority for further information.

6. Returns, Exchanges, and Refunds

• Returns: If you are not satisfied with your purchase, we accept returns within 14 days from the date of purchase. Products must be unused, unopened, and in their original packaging.
• Exchanges: If you wish to exchange an item, we will do so if the item is eligible under our return policy.
• Refunds: Refunds will be issued to the original payment method after we receive and process the returned goods. Shipping fees are non-refundable unless we made an error with your order.

7. Intellectual Property

• Ownership: All content on our website, including text, images, logos, graphics, and videos, is owned by or licensed to Qosor Perfumes. You may not use any of our content for commercial purposes without our permission.
• Trademarks: "Qosor Perfumes" is a registered trademark. Any use of our trademark without permission is prohibited.

8. User Conduct

By using our services, you agree not to:

• Engage in any fraudulent, illegal, or harmful activities.
• Violate the intellectual property rights of Qosor Perfumes or any third party.
• Use our website to transmit viruses or other harmful files.
• Harass, abuse, or infringe upon the rights of other users.

9. Limitation of Liability

• Qosor Perfumes will not be held responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services.
• Our liability is limited to the value of the products purchased, excluding shipping fees or other related costs.

10. Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes that arise from the use of our services will be resolved in the courts of Dubai, UAE.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Qosor Perfumes
Phone: +971 50 505 9727
Email: info@qosorperfumes.com
Address: Dubai, UAE