Privacy Policy for Qosor Perfumes

Effective Date: 16 / 12 / 2024

At Qosor Perfumes, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our store or shop online.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit card details or other payment method information.
• Purchase History: Products purchased, transaction details, and other relevant shopping data.
• Customer Service Interactions: Communications or feedback provided by customers, including support inquiries or feedback forms.

We collect this information in the following ways:

• When you make a purchase in-store or online.
• When you subscribe to our newsletters, promotions, or marketing communications.
• Through customer support interactions.

2. Use of Personal Information

We use the information we collect to:

• Process and complete your transactions, including shipping and billing.
• Improve your shopping experience and provide customer support.
• Send promotional materials, newsletters, and updates if you have subscribed.
• Respond to your inquiries and provide customer service.
• Maintain and analyze our website for operational purposes, ensuring it works effectively and securely.

3. Sharing of Information

We respect your privacy and do not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist in operating our business, such as payment processors, shipping companies, and marketing services.
• Legal Requirements: We may disclose your personal information if required to do so by law or to comply with a legal obligation, such as responding to a government request or regulatory requirement.

4. Data Security

We implement a range of security measures to protect your personal information, including encryption and secure payment processing systems. However, please note that no method of data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience, track your preferences, and analyze website usage. You can choose to disable cookies in your browser settings, but this may affect certain functionalities of our website.

6. Your Rights

You have the following rights concerning your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: If any of your personal information is inaccurate or incomplete, you have the right to request corrections.
• Deletion: You can request the deletion of your personal information under certain circumstances.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing communication.

To exercise your rights, please contact us at the details below.

7. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account, we will retain your data only for as long as necessary to meet legal or regulatory obligations.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review the privacy policies of these third-party sites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we will include the "Effective Date" at the top of the policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Qosor Perfumes
Phone: +971 50 505 9727
Email: Info@qosorperfumes.com
Address: Dubai, UAE

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