QOSOR fragrances are inspired by iconic palaces and cities around the world, each designed to capture a unique atmosphere and emotion. Our blends use refined compositions and high-quality ingredients to deliver scents that feel elegant, memorable, and rich in character. These are not mass-market fragrances — they are crafted to be luxurious signature scents.

Yes. Our fragrances are formulated with premium concentration to ensure noticeable longevity and presence throughout the day. Individual performance may vary based on skin type and environment, but our blends are created to offer lasting impressions.

QOSOR fragrances are designed to be unisex. We focus on scent character rather than gender-specific categories, allowing anyone to choose a fragrance based on personal preference and experience.

Our fragrances are developed under strict quality standards with carefully selected ingredients. Production and quality control processes are designed to ensure authenticity, consistency, and refinement in every bottle.

Yes. Complimentary samples are included with every order, and we offer discovery sets that allow you to explore multiple scents before choosing your full-size fragrance.

Orders within the UAE typically arrive within 1-3 business days. International delivery times vary based on destination and shipping method, and you will receive tracking details once your order has shipped.

Yes. QOSOR ships to select international destinations. Shipping fees and delivery times depend on the destination country. Please check our Shipping Policy for details or contact support for specific information.

Yes. Once your order is shipped, you will receive a tracking number by email. Use that number to monitor delivery status via the shipping partner’s website.

We accept returns and exchanges within 7 days of delivery for products that are damaged, defective, or not as described. Returned items must be unused, unopened, and in original packaging. Returns due to personal preference are not accepted.

To initiate a return or exchange for a damaged or defective item:

1. Contact us within 7 days via email or phone with your order number and a description of the issue.
   
2. We will send a Return Form to complete.
   
3. Return the item with photos showing the damage or defect.
   
   Return shipping for defective or damaged products is covered by QOSOR; return shipping for other reasons is the customer’s responsibility.